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Senior Business Analyst

  • Location: London, Greater London, England
  • Salary: £450 to £500
  • Type: Contract
  • Posted: 93 days ago
  • Company: IQ Talent Centre

Retail Senior Business Analyst - Digital E-commerce 

You will require strong recent Native Application skills/knowledge integration etc for this BA role, this is 100% essential with a retail / Telco background to apply.     

  • Implement a leading-edge technology to provide inspirational content and a personalised experience
  • Empower our omni-colleagues with more information and greater ability to service our customers 
  • Launch a new transactional app with improved features driving customer loyalty

Working as part of the project delivery team this role will work with our stakeholders to gather, analyse, challenge, model and document solutions and suggestions which can be used to meet the needs of our business. The role will work in partnership with our business, commercial, online, stores, marketing, IT and wider Group functions across our business.

  • Lead the definition and realisation of detailed business requirements through collaboration with the business, IT and other 3rd parties and support the delivery of those requirements
  • Lead detailed business analysis with business stakeholders which might include impact analysis, investigation into business processes, systems, data flows, error codes, reporting, solution definition and design, change management and communications
  • Work in collaboration with project manager sponsors and other stakeholders within the business to ensure shared ownership for the delivery of project outcomes and benefits on the project
  • Own stakeholder relationships and engage the business more broadly with project communications
  • Support an effective governance framework to ensure the appropriate level of oversight and control is in place across the project
  • Support test case creation for End to End testing
  • Support the user acceptance testing (UAT) process to ensure the developed solution is fit for purpose and successful handover of developments into UAT
  • Perform business analysis activities such as process and journey definition
  • Support the Project Manager with activities such as dependency and risk and issue management as required
  • Lead complex cross-functional change into the organisation through the application of ‘best in class’ business analysis – often leading BA activities or working in a team of BAs on a project to achieve the required outcome
  • Evaluate potential solutions against documented requirements to ensure a fit for purpose and appropriate solution
  • Proven experience of working as a senior Business Analyst (3 years+) on large business change projects in a Retail or FMCG business
  • Demonstrable management of stakeholders of all levels
  • Experience of working in waterfall, Agile and hybrid delivery environments
  • Requirements elicitation and gathering
  • Stakeholder analysis and management
  • Process modelling/ re-engineering
  • Use case/ context diagram modelling
  • User story creation
  • Collaboration and communication
  • Requirements traceability management
  • Supporting End to End test case creation including User Acceptance Testing
  • Proactive approach to work and takes ownership

Nice to have:

  • Bachelor’s Degree level educated
  • Formal accreditation in Business Analysis e.g. BCA diploma
  • Scrum Master and/or Product Owner certification

Please do get in tocuh today for more details to discuss.  


InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.