Applications for this job are closed.
The Company: We are an official Samsung repair partner based in Newcastle under Lyme, Staffordshire.
Purpose of the Job:
Having a good eye for detail to complete diagnostic checks, cosmetic grading, and configuration of electronic devices.
The successful applicant will have a working knowledge of Mobile Phones and must enjoy working in a deadline driven target based environment.
Duties & Responsibilities:
Using industry software to complete accurate diagnostics on mobile phones and other devices.
Checking electronic devices by eye to access the cosmetic standard and record results.
Using industry systems to data wipe mobile phones and other devices of data.
Accurately record all checking results within internal systems and databases using manual processes and scanning equipment.
Produce an appropriate quantity of work whilst maintaining high standards of quality.
Understands stock control & integrity within a production environment takes responsibility for devices in own workload.
Work to ensure internal and external deadlines are met.
Feedback to Team Leaders any issues or delays to work so they can be resolved and the customer's expectation managed.
Respects business and Customer confidentiality.
Contribute to a safe working environment and raise health and safety concerns in a timely manner.