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Customer Service Advisor

  • Location: Gloucester
  • Salary: Up to £16,500
  • Type: Permanent
  • Posted: 28 days ago
  • Company: Red Recruitment

Are you interested in working as a Customer Service Advisor?

Our client based in Gloucester is looking for ambitious people to join the team in the claims department.

What you get:

  • Market leading salary between £16,500
  • Various working hours - Shift of 7am-11pm available and additional pay for unsociable hours
  • Great working environment in Gloucester
  • Full training provided

Role for a Customer Service Advisor:

  • Dealing with initial claim enquiries - First notification of loss (FNOL)
  • Gathering information from customers that have made a claim
  • Showing empathy for customers
  • Providing a first class customer service
  • Capturing all details to correctly to ensure a smooth customer journey

Skills needed for a Customer Service Advisor:

  • Great communication skills
  • Excellent attention to detail
  • Positive mindset and attitude towards work
  • Ability to adapt style of communication to suit the customer

Benefits of being a Customer Service Advisor:

  • 23 Days holiday - with the option to buy or sell 5 days
  • Car lease scheme
  • Subsidised Healthcare
  • Gym and retail discounts
  • Annual bonus
  • "Dress for your day" dress code

Interviews are taking place as soon as possible, if you are interested in a role as a Customer Service Advisor then call Jack Lloyd on 0117 317 7700 or apply today, look forward to hearing from you!