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Are you looking for the next step in your career? Do you have a legal background with a passion for customer service? If 'YES' then look no further!
RAC, based in Bradley Stoke, are seeking passionate legal advisors to join their growing team.
Role of Legal advisors: - To provide accurate initial legal advice by telephone and /or in writing on wide range of private law - Deliver accurate policy application and guidance to all clients, colleagues and partners on all products/policies provided by and/or serviced by RAC LS. - Deal with complaints, and escalated queries as per department process.
You'll be customer focused with excellent interpersonal and influencing skills to feel and understand our client's issues and offer positive resolutions on the phone, including policy application and guidance on all products/policies provided by and/or serviced by RAC Legal Services.
As well as holding a strong academic background, you will be able to demonstrate expertise in providing initial legal advice in contract (inc insurance, consumer), Civil Litigation, Tort (negligence/nuisance), and personal injury related matters
In addition, you should have a strong working knowledge in at least 2 specialist fields Employment - Private. Property - Private, Motoring Law, Consumer Contract, or Education.
Skills, Knowledge and qualifications: LLB, experience of working in a customer facing environment or call centre
Ideal Legal advisors: Post graduate qualification of LLM, LPC/LSF or BVC and/or equivalent legal/insurance experience. Experience of working in a legal expenses insurance team
Hours: Mon - Friday 8am - 7pm with 1 in 4 Saturdays 9am - 5pm
Location: Bradley Stoke, Bristol
Salary: £18,000 - £22,000 DOE