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2nd/3rd Line Support Engineer- Established IT Consultancy

  • Location: Edinburgh
  • Salary: £30,000 to £35,000
  • Type: Permanent
  • Posted: 98 days ago
  • Company: Cathcart Associates

IT support analyst required to join a highly successful and established IT consultancy based in central Edinburgh. The client is a highly regarded Managed Service Provider in Scotland and utilise the latest cloud technology for some of the Scotland's Largest companies. You will be working as part of a rapidly expanding Managed service team involved in a number of innovative projects and they offer access to training and development programmes.

The client offers an unrivalled opportunity to work across a wide range of technical projects including server and cloud management. You will be responsible for providing onsite and remote support directly for service clients working alongside these them on their new projects. Previous 2nd and 3rd line Support experience is vital for any potential candidate.

Key Skills and Experience:

** Provided 2nd and 3rd line Infrastructure support experience

** Responsible for the full lifecycle client issue through to completion-

** Strong knowledge of cloud-based solutions ideally Azure

** Management of large Cisco LAN/WAN estates

** 3rd party vendor and stakeholder's management

** Experience in Cisco LAN/vLAN/WAN

** Microsoft Azure and Office 365

** Relevant Certification in CCNA/MCSA or established experience to a similar level

** Knowledge of Microsoft Technologies i.e. Windows Desktop & Server/Active Directory

If you are an 2nd/3rd line Support Engineer who is eager to get involved with an exciting an innovative company who provide an unrivalled growth opportunity, then this is the role for you. The client's projects and customers will ensure you are always working in a stimulating environment.

If you want any more information, please give Lawrie a call at Cathcart Associates and apply below.

2nd Line Support / 3rd Line Support / Infrastructure Support / LAN / vLAN / WAN / Cisco / Microsoft Azure / Office 365 / CCNA / MCSA/MCSE / Permanent / Edinburgh / Perth /Fife / Falkirk / Larbert /