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Customer Representitive

  • Location: Bristol
  • Salary: Up to £17,500
  • Type: Permanent
  • Posted: 165 days ago
  • Company: Red Recruitment

Are you looking to work for a company who values their employees and is recognised as the UK's most recommended insurer? Based in Bristol, LV= are looking for new Customer Representatives to join their team delivering outstanding customer service to its existing 5.7 million customers.

LV= are looking for passionate Customer Representatives who are confident, empathetic, friendly and professional.

As Customer Representatives your role will include, but not limited to;

  • 100% phone based communication (inbound sales from new and existing customers)
  • Retaining customers looking to cancel policies
  • Problem solving and solution providing
  • Building relationships from quote to policy with all customers
  • To ensure customers remain with LV= year after year
  • The Ideal Customer Representatives will possess the following;
  • Experience within customer service and a passion for customer excellence
  • Polite and professional manner
  • Experience in the Insurance Industry (however not essential)
  • Career driven
  • Experience in targeted environments
  • confident in using a PCHours: Must be available to work shifts during the week and some weekends (will receive rotas 8 weeks in advance)Benefits:
  • Location: Aztec West, Bristol
  • Salary: £17500
  • Competitive starting salary, which increases after first 12 months in role
  • Annual bonus scheme based on company and personal performance
  • 24 days' holiday, which increases after two years' with the option to buy or sell additional days holiday
  • Guaranteed to have your birthday off
  • Relaxed, smart casual dress code
  • Free shuttle bus from North Bristol Rugby Football club
  • Opportunities for personal development, offering different ways for you to grow your skills and expertise; whether that's through mentoring, buddying and coaching opportunities
  • Access to exclusive online shopping programme; designed to provide top savings from all your favourite retailers, in fashion, electronics, cars, books, travel and so much more!
  • Great opportunities to be involved in charity events and fundraising
  • Competitive pension for which LV= will pay twice the amount you pay, up to 14%
  • Money off for you and your family for LV insurance products - up to 50% discount
  • If interested please contact Elliot Etheridge on 01173177700 or apply to this ad